Chat Icon

What is a MQL?

A Marketing Qualified Lead refers to leads that show the most promising prospect out of other leads. In other words, those prospects that have the highest chance of becoming a customer.   Similar to Sales Accepted Leads (SAL), in MQL, leads need to pass the...

What does AIDA mean?

The Marketing Acronym AIDA stands for: Awareness, Interest, Desire and Action AIDA stands for Awareness, Interest, Desire, Action. It’s a hierarchical model that describes the stages that customers go through in the process of purchasing a product or service....

What is CCR?

CCR or Customer Churn Rate is the percentage of customers that stops doing business with a company in a given period of time.   Churn can be caused by a number of reasons such as poor user experience, better offer by a competitor, and lack of interesting...

What Does MAP Policy Mean?

A MAP Policy Stands For Minimal Advertised Price Policy MAP Policies are common retail policies limiting retailers from advertising prices under a minimal point. As the acronym indicates, this is specific to the advertised price and not necessarily the sales price....

What does CRR mean?

Customer Retention Rate, or shortly known as CRR, is a metric that measures the rate of customers that continues to do business with a company for over a given period of time. Contrary to a Customer Churn Rate, which monitors customers that stop doing business with a...

What does CAC mean?

CAC or Customer Acquisition Cost, is the total cost of marketing and sales efforts used to acquire a new customer.   CAC can be measured by dividing all the expenses in getting new customers by the number of customers gained during the period the money was spent....