Customer Retention Rate, or shortly known as CRR, is a metric that measures the rate of customers that continues to do business with a company for over a given period of time. Contrary to a Customer Churn Rate, which monitors customers that stop doing business with a company, CRR focuses on loyalty and shows how well you’re building relationships with existing customers.
What does CRR mean?
Top Posts
5 Ways To Maximize Your ROI With Email Marketing
Marketing Tips
December 5, 2025
How Programmatic Advertising Maximizes Your Reach and Reduces Wasted Spend
Blog, Marketing Tips, Programmatic Advertising
November 28, 2025
How To Create A Shot List Template For Any Social Media Client
Articles
November 21, 2025




