Best Practices For Customer Review Management

Best Practices For Customer Review Management

Customer review management is a marketing tactic used to engage your target audience in a conversation about what they think about your product or service. Online customer reviews are essential for building credibility for your business in this digital age. According...

What is CSI?

CSI Stands for Customer Satisfaction Index Customer Satisfaction Index or CSI is an analytical tool that measures how satisfied customers are with products or services. CSI helps companies determine the reasons why customers may like or dislike the products or...