How to Choose a Web Design Agency?

by | Jun 9, 2023

In today’s time, a website can be one of the most valuable marketing tools you can have in your arsenal. Not only can a website be a great place to direct and gain more traffic, but it can also help showcase your company’s legitimacy, branding, services, etc. A good web design agency will give you the perfect online presence to complement your brand, but finding the right one brings up various questions.

How do you know who is the best choice? What should you be looking for that makes a good web design agency? With there being about 228,772 Web Design Services businesses in the US as of 2023, according to these industry statistics, the choices are endless. To help you narrow down your options and make the decision as easy as possible, here are 6 tips to get you started.

 Tips On How To Choose A Web Design Agency 

1. Take Some Time to Consider What You Need

How To Choose A Web Design Agency: Decide what you want

Before you choose a web design agency, clearly define your goals, objectives, and what you want to achieve with your website. Determine the purpose of your website, your target audience, and any specific features or functionalities you require. Some examples may include generating leads, search engine optimization, user-friendly navigation, online booking features, E-commerce functionality, the possibility to collect payments or donations, etc. Additionally, you will want to think about how many web pages you will need and roughly how you want things to be laid out.


2. Assess a Budget and Timeline

When looking to choose a web design agency, you must assess a budget and timeline. Knowing the general scope of work you are looking to have done, can also help you get a better idea of what would be a reasonable budget and timeline. Establishing a budget for your web design project will help you narrow down your options to find an agency that fits within your financial constraints. Keep in mind that the cost can vary depending on the complexity of the project and the expertise of the agency. In case the quoted price exceeds your budget, you can engage in a conversation to explore ways of scaling down your project to reach a more attainable price range.

However, it’s crucial to maintain realistic expectations and consider the Good Fast Cheap principle. It’s important to note that even the most talented web designers and developers can only prioritize two of these factors at a time in a single project. Therefore, it is crucial to assess your priorities carefully and make informed decisions accordingly. 

A timeline is closely tied to budget management. By establishing a timeline, you can estimate the resources and costs required for each phase of the website development. It allows you to plan your budget effectively, allocate funds accordingly, and avoid unexpected expenses.

Furthermore, if you have a tight deadline that would need to go out within 3 weeks, you will want to find an agency that has open availability. Establishing a timeline, allows for effective planning and coordination of the web development process, along with helping to set realistic expectations for both you and the web design agency.


How To Choose A Web Design Agency: Look at their website 3. Look at Their Website and Portfolio

Visit the websites of the agencies you’re considering and review their own website, portfolios, and case studies. If a web design agency’s website appears outdated or simply unappealing, it’s likely not the right fit for your company. A reputable web design agency should be capable of creating an exceptional website for themselves.

While their site doesn’t have to precisely match what you envision for your own website (as each company has distinct needs and functionalities), there are a few things you should look out for. In addition to having easy navigation, it’s essential to assess the agency’s site for factors such as fast load times, high-quality images, captivating graphics, and possibly even videos. Although these elements may not be indispensable for an agency’s website, their inclusion demonstrates their understanding of their importance and how they enhance user experience.

Furthermore, the color scheme should be coherent and not overwhelm your senses and each design element should have sufficient “breathing space” in order to avoid a cluttered appearance.

Look for examples of their previous work to assess their design style, creativity, and quality. Ensure that their portfolio aligns with your aesthetic preferences and requirements. An excellent web designer will create a website that aligns with your specific brand needs.

Therefore, it is important to seek diversity in their design portfolio. If you notice a lack of variety and everything appears similar, you may end up with a website that lacks uniqueness as well. Some agencies publish these figures, but you may also want to look into or ask about their concrete results. Some examples of these could be improved load times, visitor numbers, reduced bounce rates, increases in sales and even return on investment.

And now that you’ve looked at each agency’s website, it’s time to do some more research to help with choosing a web design agency.


4. Consider Their Expertise and Services

Evaluate the expertise and services offered by web design agencies. Check if they specialize in specific industries or have experience with similar projects. Consider whether they offer additional services such as responsive design, e-commerce, content management systems, and search engine optimization (SEO). Take into account whether you require any supplementary services in addition to web design, such as website maintenance, digital marketing, or continuous support.

It would be beneficial for you to ask the web design agency what their strategy for providing ongoing support and maintenance would be once the website is launched. Assess whether they offer post-launch services, including updates, security measures, or technical support.

As an expert in your field, you likely have a general vision of how you want your business idea to be portrayed or showcased on your website. It is essential to collaborate with an attentive listener who can become an excellent partner, comprehending both you and your business. You want someone who will attentively listen to your ideas, refine them, and put them into action.

Nevertheless, a reliable web design agency goes beyond being a good listener; they should also challenge your perspectives and provide an external viewpoint on your concept and strategy. While you possess expertise in your business, they should be specialists in the realm of websites. Your understanding of the technologies and skill sets required for designing and building a website may have limits, but your designer should possess the ability to accentuate each aspect that will make your website distinctive.


5. Read Their ReviewsHow To Choose A Web Design Agency: Read The Reviews

When deciding how to choose a web design it is important to look for client testimonials or reviews on the agency’s website. You can do this by using social media platforms (eg. LinkedIn, Facebook, Instagram, etc…), or third-party review sites (eg. Clutch). This can provide insights into the agency’s reputation, client satisfaction, communication skills, ability to meet deadlines, and the overall quality of their work. If you come across agencies with low ratings, it is prudent to approach them with skepticism regarding their ability to fulfill customer expectations.

Conversely, agencies with high ratings signify a shared sense of satisfaction among their clients, implying that you have a higher likelihood of receiving a valuable return on your investment. Additionally, it is advisable to seek guidance from independent platforms such as Google My Business and other review sites first as they offer more reliability. Simple quotes displayed on a web page can be easily manipulated or falsified. Additionally, conducting research on the clients’ names to verify the legitimacy of their businesses and taking a glance at their websites during the process is recommended. 


6. Get in Touch with Them

The most effective way to acquaint oneself with a business is by initiating direct contact. Consider scheduling consultations or meetings with the shortlisted agencies. This will give you an opportunity to discuss your project in detail, ask questions, and assess their professionalism and expertise. A top-notch agency should inquire about your expectations, desires, goals, and more, demonstrating an equal level of curiosity as you. Their aim should be to fully understand each client in order to provide optimal outcomes.

Additionally, a reputable web design agency will respond to your inquiries with courtesy, professionalism, and intelligence. They will provide clear explanations and clarify any unfamiliar terminology, ensuring you are consistently informed. Talking with the agency can also give you a good idea about what vibe you get from them, what their communication may be like, and if they seem like people you would want to work with. After contacting various agencies, you are ready to make your decision.


Ending Note

Whether you are looking to build a new website or redesign an old one, it is imperative to find the right agency that fits your needs. Remember to trust your instincts and choose a web design agency that not only meets your requirements but also understands your vision and can effectively bring it to life. By carefully evaluating the factors above, you can choose a web design agency that best aligns with your goals, requirements, and budget, setting the stage for a successful collaboration and a high-quality website.

As a full-service digital marketing agency, Corkboard Concepts offers our clients creative digital services, such as website development, designed to enhance their brand and create better brand sentiment. We believe in creating a strong relationship with our clients which allows for a better understanding of their business. What this means is a better creative design that gets to the heart of the business. We welcome any opportunity to use this knowledge in the creation of your website and any other marketing content that adds value to your brand and helps you reach your goals. Contact us today to get started!

Interested in the Website Design and Development Process? Click the link to find out more!

Contact Corkboard Concepts Today!


Anna is our energetic and friendly Web Design Lead. She originally joined Corkboard as a Creative Specialist. Anna found her passion for design back in high school and never looked back! She is experienced in print production, digital designs, and website layouts, and is constantly improving her skillset!

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