SMS Marketing

Best-Practices For

5

SMS marketing is a method of marketing that is administered through the means of text messaging.

1

Get Permission / Opt-In

One of the top best practices of SMS marketing is to  make sure that your recipients are opted-in  or have permitted you  to text them. 

2

Offer Value / Exclusivity

Make signing up for  texts worthwhile.  Rather than just a means of communication, offer your contacts discount codes, sneak previews,  or private events. Let them know that you appreciate their loyalty and keep them coming back for more.

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Strategy

3

Personalization / Identification

First and foremost, it is so important that when sending a text you identify yourself. When constructing your text, add a merge tag  of your contact’s first name to add a touch  of personalization.

4

Be Consistent  & Know Boundaries

Consistency is great,  but there is always a line that should not  be crossed.  Asking customers for feedback is also a good way to establish boundaries early on.

5

Provide An Unsubscribe Option

As much as we hate to  see it, providing our contacts with an option to unsubscribe is imperative. Including “Reply STOP  to unsubscribe” is a simple way to let customers know they have the choice.

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